Troubleshooting

Topics

How to "force" logout

How to log out of the system if you want to be sure or have problems. ...read more

White screen

I see a white screen. ...read more

Forgotten password

I forgot my password, how do I reset it? ...read more

Cannot login

I can't log in, what should I do? ...read more

How to change the name of the organizer

Troubleshooting - How to change the name of a record ...read more

How to change the number of users

How to increase the number of licensed users. ...read more

Where can I find my invoice

Where to find your invoice. ...read more

How to clean browser memory with hard reset

If something doesn't load in Aptien, try clearing your browser's memory. ...read more