Definition of a Service
A service is the output of labor or resources provided by a service provider that benefits the customer. Both the customer and the provider can be individuals or organizations, either inside or outside the company. Services are non-physical products and cannot be stored.
- Services are intangible products.
- They are the outcome of business processes.
- The result, outcome f a service can sometimes be a tangible product (like a logo from graphic design services).
- Unlike physical products, services cannot be stored.