An office worker (also known as white-collar worker) includes managers, administrative staff, office clerks, secretaries, and generally anyone working with computers in an office setting. Depending on the role, office workers have different responsibilities and perform a wide range of tasks—either related to their specific job (in sales, marketing, HR, development, etc.) or to help keep the office running smoothly.
What tasks generally office workers do?
- collecting and sharing information
- entering data and filing records, reports, etc.
- communicating via phone, email, video calls, in person, or through task and project management tools
- handling various administrative duties
Office workers are typically found in office-based, administrative, or management roles. Unlike so-called "blue-collar workers," their jobs are usually not physically demanding.
Examples of Office Workers
There are many different office jobs. Here are common examples of office (white-collar) roles found in US small and medium-sized businesses:
- Managers and company executives
- Office manager, administrative assistant
- Sales representative, marketing coordinator
- Public relations specialist
- Facilities manager
- Accountant
- HR manager, HR coordinator
- Architect
- Software developer
Key enablers of effective office work
An office worker involves successfully being able to work effectively with computer, keep and share important job agenda-relevant information. Other are organizing the work and work tasks and coordinating work and work tasks with others.
- Communicate with other people across the company over all communication tools (phone, email, collaborations tools)
- Keep and share information, documents and data
- Time management - organize work - schedule appointments, meetings and tasks
- Process transactions related to the job, products or services