Difference Between Policies and Procedures
- Policies set company rules and expectations; procedures spell out the step-by-step instructions to carry out tasks under those rules
- Policies usually apply to all employees across the organization
- Procedures are typically tailored to specific job roles or departments
Policies
- A policy is a high-level document that sets company rules, roles, and governance. It explains the company’s standards and expectations.
- Policy = What and Why
Standard Operating Procedures (SOPs)
- Standard Operating Procedure (SOP)s are step-by-step instructions for a specific process or task. They provide a clear checklist employees follow to complete work consistently and correctly.
- SOP = How