Support processes are those processes of the organization, the purpose of which is to support the main processes of the organization.
- all the activities and processes that enable the main processes
- typically, these are processes in the company's back office such IT processes or assets
Examples of support processes in the organization
- Bookkeeping, accounting
- Payroll processing
- Recruitment of new employees
- Maintenance of machinery and equipment
- Building maintenance
- Issuance of work aids to the employees
- Supplier selection procedure