Work instructions
Work instructions are very detailed documents describing individual work tasks in detail. They follow workflows and contain best practice for each activity. They are documents with detailed instructions for workers, for example for operating machines. It is a very detailed and structured description of how to perform and complete a particular task, activity or process or how to use a particular tool, device or machine. It is a step-by-step description of what the machine operator must do and how to do it. The work instructions precisely describe:
- HOW a particular activity, task or process is to be carried out
- Exact order and exact description of individual actions as to how they should be performed
- Who is to do it?
Work instructions must be very specific and provide clear instructions to workers. They are available to the workers to know step by step how to do the work exactly as required. Work instructions, together with work procedures and guidelines, belong to the organization's internal regulations that serve to manage processes and people.
Why work instructions are important
- Work instructions define exactly what the worker must do, step-by-step
- Work instructions are often associated with the operation of a machine or device and are given by its manufacturer
- Failure to follow the work instructions may result in damage to the machine, device, or incorrect procedure or process result
- They are used in the training of employees after they start
- They help reduce error rates when performing work tasks and processes
Examples of work instructions
- How to use safety glasses when welding
- How to put into operation
- How to account for fixed assets
- How to apply for leave