This article is intended for IT managers.
Computer Inventory Management
Use this system to manage your company's computers and devices, specifically to track all your desktops, laptops, and tablets. This is your central IT asset repository, where you can log maintenance, track locations, and record important actions. Keep detailed maintenance logs, track device assignments, and manage retirement information.
Managing and Maintaining Your Company Computers
- Maintain essential operational information for each computer.
- Track computer assignments, locations, transfers, and returns.
- Track warranty and lease expiration dates.
- Store security information, such as administrator access details.
How does Aptien help you with IT Asset Management?
Centralized Computer Inventory
- Your CMDB (Configuration Management Database) serves as a central repository where you store comprehensive information about your IT assets, and it also helps with device configuration management
- The CMDB provides a unified location for storing all data related to your computer assets and their lifecycle
- Your computer inventory allows for tracking detailed specifications for each piece of computer equipment.
- Maintain comprehensive data records for every computer.
- For each computer, you can customize and track only the essential information needed for practical operations.
IT Help Desk - Streamlined Issue and Request Submission
- Report and submit computer issues, incidents, and malfunctions
- Request to reinstall or repair the computer
- Requests for new computer equipment
Computer Maintenance and Service Log
- Maintain a comprehensive service log for all computers
- Monitor hardware warranty expiration dates
- Track scheduled hardware replacement cycles
- Document all performed maintenance, updates, and patch management activities
- Monitor regular security audits and vulnerability scans
- Easily schedule and monitor all these essential activities across your different computers
- Centralized Computer Operation Log
- For each computer, easily access information about all performed maintenance, service, and interventions.
Device Provisioning and De-provisioning
- Assigning computers to new employees (Onboarding)
- Retrieving computers upon employee departure (Offboarding)
- Tracking IT equipment replacement cycles