Extranet: Your Collaboration Hub for Suppliers and External Partners
An extranet is a separate, secure online space designed for collaboration and communication with subcontractors, or other external team members outside your company.
- Typically, these are your suppliers, service technicians, business partners, contractors, and the like.
- The extranet page is secured, so guests only see the information you allow them to access.
- An extranet is used to share information with people outside your company. The advantage is that you can securely share information without having to send it via email.
- You can create as many extranet pages as you need.
- You can create a separate extranet page for each item in Aptien.
What Can an Extranet be Used for?
It's a team space designed specifically for a team collaborating on a particular item. For example:
Managing Construction Suppliers
- Team space for a specific project or contract where you share information with project suppliers, manage tasks, and create project records.
- Space for maintenance management with the service technician of a specific device, machine or appliance.
- Can handle photo documentation of construction.
- The supplier sees a list of tasks you assign them and can submit requests.
Managing Service Technicians
- Activate an extranet for individual devices, machines, or appliances.
- Share it with specific service technicians.
- The service technician sees the devices they manage.
- They perform the tasks you assign them and can submit requests
What the Extranet Page Looks Like
The extranet page as the guest sees it. On the left menu you can find a Notification overview, My task overview, planned activities, and the list of items you can access. In the middle of the screen is detailed information for each item.
Who Has Access to Extranet Page?
- You define a team for each page separately, which can view and work with it.
- They get access as guests to a specific extranet page where you can collaborate with them, share selected information or documents, and manage work using tasks.
- The extranet is secured so that guests cannot access any other part of your company environment; they only see the information you make available to them.
- You can imagine it as if the guest only gets the keys to the hallway and is not allowed to enter further into the house.
How to Activate and Set Up Extranet
If you need to use the extranet, it's easy.
- The administrator must enable the use of the extranet in the relevant organizer to keep it under the company's control.
- Individual guests (partner employees) can then be invited by your users.