How to create a request ticket as an external member

Last updated: 2024-10-07

Why you can make requests

  • You don't have to email it, so you never lose the request
  • The request will always be automatically attached to the item you are submitting it for (e.g. device, project, apartment)
  • You will have everything in one place, including a full history of your request

How to create a request

  1. Open the item you want to create a request for
  2. Go to the "Requests" tab and click the "Add request" button
  3. Fill in the description or upload a file (attachment) for the task
  4. Click the "Create" button

Based on your request, a task will be created and automatically directed to the responsible person in the company, and the system will send a notification to the responsible person and followers.

how to add request on extranet