Internal services are those services that the company provides to internal customers, i.e. its employees, organizational units or owners. They are typically support services that the company needs to run as an organization.
- internal services are provided to employees and processes within the organization
- a typical customer of an internal service is an employee or some organizational unit
Examples of internal services
- IT services
- Facility management (maintenance of the workspace)
- Cleaning services
- Bookkeeping
- Human resources management
- Office management