Definition of Top Manager
A top manager (C-level manager) is responsible for overseeing and leading a key area across the entire company. They set the strategy for their area, manage operations through other managers, and lead their team. Top managers guide middle managers in larger companies and directly lead first-line managers in small businesses. Their main role is to set the strategic direction for their area in line with the company’s overall strategy, while day-to-day operations are handled by lower-level managers
Key responsibilities of a top manager:
- Turn company strategy into daily activities and processes
- Oversee and manage their department or area
- Lead and support managers within their area
- Organize and oversee their team’s daily tasks
- Review and ensure quality of work from their team
- Resolve any work-related issues or challenges
- Address operational problems as they arise
Examples of top managers include:
- CEO (Chief Executive Officer) – leads the entire company (Managing Director in the UK)
- CFO (Chief Financial Officer) – manages finances
- COO (Chief Operating Officer) – oversees daily operations
- CIO (Chief Information Officer) – manages IT
- CHRO (Chief Human Resources Officer) – leads HR
- CSO (Chief Sales Officer) – heads sales
Responsibilities and Duties of a Top Manager
Management and Coordination:
- Oversee work and activities in the assigned area.
- Implement and manage the company's strategy in the assigned area.
- Lead subordinate managers and their teams.
- Coordinate the assigned area across the organization, ensuring alignment with the overall strategy.
Daily Operations:
- Guide team members in their daily tasks and organize their work.
- Check the work outputs of the team.
Approvals:
- Approve various requests and topics related to the managed area.
- Approve budget and demands from team members.
Onboarding and Adaptation:
- Ensure new managers adapt to their roles.
- Conduct interviews with new managers.
Performance Management and Development:
- Evaluate the performance of subordinate managers and other employees.
- Create development plans and documents for managers.
- Identify knowledge gaps and facilitate training opportunities.
Problem-Solving:
- Resolve issues and conflicts that cannot be handled at lower levels.
- Maintain positive working relationships between managers and workers.
Human Resources Strategy:
- Determine strategic personnel needs with other managers.
- Work with HR to define future needs of the organizational unit.
- Plan succession for key management positions.
Other Responsibilities:
- Ensure the area develops in line with the company's strategy.
- Mentor or coach team members.
- Oversee the complete budget of the entrusted area.
- Conduct team meetings and communicate changes to the team.
What You Can Do as a Top-Level Manager in Aptien
As a top manager, you have direct subordinates in the organizational structure. You can:
- Approve Requests: Handle various requests from your team.
- Task Overview: View an overview of your team's tasks.
- Employee Records: Access employee records, personal information, onboarding, training, and development plans.
- Issued Equipment: Track issued work equipment, tools, and completed training.
- Organizational Overview: Get a complete overview of all people in your organizational unit.