A mid-level manager is responsible for overseeing a specific sub-area, typically an organizational unit. They manage resources, direct and organize work, and lead people within their unit. Mid-level managers report to top management while also managing and leading front-line managers below them. Their primary role is to implement the strategic direction set by top management into operational activities, which are then carried out by the managers and workers under their supervision.
The main functions and tasks of middle management include:
- Implementing the company’s strategy into daily activities and processes, ensuring compliance.
- Managing the assigned organizational unit as a whole.
- Leading subordinate managers within their organizational unit.
- Guiding team members in their daily tasks and organizing their work.
- Checking the work outputs of team members.
- Resolving any discrepancies and ambiguities at work and in the workplace.
- Addressing operational issues and problems as they arise.
Examples of mid-level managers:
- Head of department or division
- Branch manager
- Department head
Common Duties and Responsibilities of Mid-Level Management
Middle managers handle everyday issues that arise at a specific business site or within a particular department. While top management focuses on overall strategy and long-term planning, middle management concentrates on worker interactions and the day-to-day functioning of their designated area. Some common duties and responsibilities of middle managers include:
- Developing and Implementing Routines: Establishing and maintaining daily routines for a specific office, branch, or department.
- Monitoring Employee Performance: Overseeing and evaluating the performance of employees.
- Assigning and Supervising Tasks: Delegating and supervising specific work tasks.
- Ensuring Compliance: Making sure that processes and procedures adhere to the organization’s guidelines.
- Inspiring and Encouraging Employees: Motivating employees to perform at their best.
- Improving Productivity: Generating ideas to enhance productivity at a specific business location or within a department.
- Recruiting and Retaining Employees: Hiring and retaining both hourly and salaried employees.
- Translating Strategy into Policies: Interpreting top-level management’s strategy and converting it into everyday policies.
- Allocating Resources: Distributing resources within a branch, office, or division.
- Reporting to Top Management: Communicating issues and performance metrics up the chain to top-level management
How You Can Manage Your Team as a Mid-Level Manager in Aptien
As a middle manager, you have direct subordinates set up in the organizational structure. With them, you can:
- Approve Requests: Handle and approve requests from your team members.
- Task Overview: (Feature under construction) Get an overview of your team’s tasks.
- Access Personal Files: View personal files, including personal information, onboarding, adaptation, training, and other development plans.
- Manage Resources: Track issued work equipment, tools, completed training, and other relevant information.
- Organizational Unit Overview: Maintain an overview of all individuals within your organizational unit.
