This article is intended for administrators.
What you can configure for request forms on the helpdesk
In the system administration, under the "Requests and Reports" tab, you will find the form settings where you can:
- Create and set up new forms
- Change form settings
- Archive forms that are no longer in use
How To Do It
- Go to Administration Setting
- Select "Roles" from the menu
- Follow instructions below
- Save the settings
