What is workforce management

Last updated: 2024-02-14

Workforce management means managing people, their tasks, time, work environment and work equipment in all respects. It is about the organizational engagement of a worker in work processes. This includes a wide range of needs and always depends on the specific field and type of employment. In general, workforce management should cover the following:

  • Employee onboarding, work equipment of the employee
  • Employee qualifications
  • Organizing people's work (tasks)
  • Team management
  • Work planning & scheduling, productivity management (shift planning, attendance, capacity planning, staff scheduling)
  • Employee Self-service portal for employee engagement 
  • Absence requests & management, (holidays, sick days, …)
  • Time and attendance tracking
  • Regulatory employee compliance

What exactly workforce management includes in a specific company must always be based on the subject of business and the type of work and its organization. Workforce management needs will be different in a manufacturing company, different in the hospitality industry and different in an office company. It is always about ensuring that human resources are in the right place at the right time, and doing the right kind of work. In other words workforce management  include all those activities that are necessary to maintain a productive workforce.

what is workforce management

How Aptien HR will help with workforce management

Aptien is focused on workforce management of small and medium-sized companies, mainly office workers. We will help companies solve especially these processes around people and the workforce. What functions and features of a workforce management we help you with?