Workforce management means managing people, their tasks, time, work environment and work equipment in all respects. It is about the organizational engagement of a worker in work processes. This includes a wide range of needs and always depends on the specific field and type of employment. In general, workforce management should cover the following:
- Onboarding and Training: Employee onboarding, work equipment of the employee
- Performance Management: Setting performance expectations, providing feedback, and evaluating employee performance.
- Employee Development: Employee qualifications, training and work equipment management
- Compensation and Benefits: Developing and administering compensation and benefits programs that attract and retain top talent.
- Workplace Safety and Health: Ensuring a safe and healthy work environment, complying with regulations, and preventing workplace accidents.
- Task Management
- Work planning & scheduling, productivity management (shift planning, attendance, capacity planning, staff scheduling)
- Employee Self-service portal for employee engagement
- Employee Relations: Fostering positive employee relations, managing conflicts, and addressing employee concerns.
- Absence requests & management, (holidays, sick days, …)
- Time and attendance tracking
- Regulatory and Legal Employee Compliance: Adhering to employment laws and regulations, including labor laws, equal opportunity laws, and health and safety regulations.
What exactly workforce management includes in a specific company must always be based on the subject of business and the type of work and its organization. Workforce management needs will be different in a manufacturing company, different in the hospitality industry and different in an office company. It is always about ensuring that human resources are in the right place at the right time, and doing the right kind of work. In other words workforce management include all those activities that are necessary to maintain a productive workforce.
How Aptien HR Enhances Workforce Management
Aptien specializes in workforce management for small and medium-sized companies, particularly those with office workers. We assist companies in streamlining various processes related to their workforce. Here are the key functions and features we offer:
- Team management: Efficiently organize and oversee team activities.
- Task management: Assign, track, and manage tasks for employees.
- Employee Requests: Handle employee requests seamlessly.
- Employee Self-Service: Empower employees with self-service options.
- Compliance Management: Ensure adherence to employee compliance regulations.
- Work Equipment Management: Manage the equipment assigned to employees.