People Operations (or just People Ops) is the management of work and other people-centric activities across an organization to support employee engagement and productivity. It is an activity that not only falls under the HR department, it encompasses the complete employee development, engagement, work facilities, work environment and retention of people in the company.
- Supporting employee's development, growth and compliance
- Perfecting working environment and work equipment
- Employee performance
- Workplace conflicts and issues
- Employee requests
Who is involved in the people operations
In addition to the HR department, other support departments and line managers are involved in operations around people, most often:
- HR department
- Line managers
- IT department
- Facility department