What are AI Agents

Last updated: 2025-01-13

Definition of AI Agent

AI agent is autonomous software entity that uses artificial intelligence to perceive its environment, make decisions, and perform tasks to achieve specific goals. It operates through sensing, reasoning, and acting, often adapting its behavior based on learned experiences or changing conditions. AI agents can be found in various domains, including virtual assistants, robotics, game AI, and automated decision-making systems.

Examples of AI agents used by companies

  • helpdesk agent instead of chatbot
  • virtual assistants,
  • robotics,
  • automated decision-making systems.