Where to create service request
Aptien offers a simple helpdesk where employees can create service requests to the IT, HR or facility department.
How to create service request
- As a logged-in user, you can find the forms in the left menu under the "Requests and reports" tab. Here, select the form for creating service request, fill it out and confirm by clicking "Create".
- The requisition is automatically linked to the user who creates it
- The request is automatically sent to the responsible people in your company for approval or notification, and you will receive a notification in your inbox as soon as it is processed.
- Until the request is closed, you can use it to add comments and refine the information.