What is Accident

Last updated: 2025-01-22
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Definition of Work Accident

Work accident is an unplanned, unexpected event that results in injury, illness, or property damage. In the context of small and medium-sized businesses (SMBs) and Occupational Health and Safety (OHS), accidents are incidents that occur in the workplace, often due to unsafe conditions or practices, and can have significant impacts on employees and business operations12.

Examples of Accidents from SMB and OHS Perspective:

  • Slip and Fall Accidents: Example: An employee in a small retail store slips on a wet floor that wasn't properly marked with a warning sign, resulting in a sprained ankle.
  • Machinery Accidents: Example: In a small manufacturing business, an employee's hand gets caught in a machine due to a missing safety guard, leading to severe hand injuries.
  • Chemical Exposure: Example: A worker in a small cleaning company accidentally inhales toxic fumes from improperly stored cleaning chemicals, causing respiratory issues.
  • Ergonomic Injuries: Example: An office worker in a small business develops chronic back pain from sitting in an improperly adjusted chair for extended periods.
  • Electrical Accidents: Example: An employee in a small workshop receives an electric shock while using faulty electrical equipment, resulting in burns and other injuries.
  • Falling Objects: Example: In a small warehouse, an employee is injured when a poorly stacked box falls from a high shelf and hits them on the head.

These examples highlight the importance of implementing effective safety measures and training programs to prevent accidents and ensure a safe working environment for employees in SMBs. 

How to Deal with Accidents in SMBs

Dealing with accidents in small and medium-sized businesses (SMBs) involves a proactive and systematic approach to ensure the safety and well-being of employees. Here are some key steps to effectively manage and prevent workplace accidents:

1. Develop a Safety Culture

  • Leadership Commitment: Ensure that management is committed to safety and leads by example.
  • Employee Involvement: Encourage employees to participate in safety programs and report hazards.

2. Implement Safety Policies and Procedures

  • Clear Guidelines: Establish and communicate clear safety policies and procedures.
  • Regular Training: Provide ongoing safety training to ensure employees understand how to work safely.

3. Conduct Regular Safety Audits

  • Inspections: Perform regular safety inspections to identify and mitigate potential hazards.
  • Compliance Checks: Ensure compliance with OSHA and other relevant safety regulations.

4. Provide Proper Equipment and PPE

  • Safety Equipment: Ensure that all necessary safety equipment and personal protective equipment (PPE) are available and used correctly.
  • Maintenance: Regularly maintain and inspect equipment to ensure it is in good working condition.

5. Encourage Hazard Reporting

  • Reporting System: Implement a simple and accessible system for employees to report hazards and near misses.
  • Prompt Response: Address reported hazards promptly to prevent accidents.

6. Emergency Preparedness

  • Emergency Plans: Develop and communicate emergency response plans for various scenarios.
  • First Aid: Ensure that first aid kits are readily available and that employees are trained in basic first aid.

7. Investigate and Learn from Accidents

  • Accident Investigation: Investigate all accidents and near misses to determine their causes and prevent recurrence.
  • Continuous Improvement: Use findings from investigations to improve safety measures and policies.

By following these steps, SMBs can create a safer work environment, reduce the risk of accidents, and ensure the well-being of their employees.

How to report an accident

  • Employees can report accidents electronically using forms from the employee help desk.
  • A simple accident reporting form is available to employees.
  • All reported accidents are seen by both the employee and the manager, who subsequently accepts and resolves them.
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