How to Delete a User

You must be an administrator to remove a user's license.

User Deletion

Deleting a user is an action you should only perform if a user was created in error or if the user has no associated data or history of activity.

• To delete a user, you must first remove their license.
  
• Deleting a user will permanently erase all associated data and account history.

IMPORTANT NOTE: Deleting a user account is strongly recommended only for accounts created in error. In all other cases (e.g., an employee leaves), we recommend simply revoking the user's license and deactivating the account to retain historical data.

Delete User Account

As an administrator, you can delete users. This action is typically performed within the "Administration" section, specifically under the "Users" tab. Please note that a user can only be deleted if they do not have any licenses assigned to them.  To delete a user account, navigate to the "Administration" section and the "Users" tab, then follow these steps:

1. Select the user you wish to remove.
2. Click the trash can icon at the end of their row.
3. Confirm the deletion.
4. Finally, ensure the deleted user is also removed from your "Employee Records."