Does OpenAI Use Data for Training? (ChatGPT vs. OpenAI API Explained)
It depends on which OpenAI product you use. For consumer accounts (ChatGPT Free or Plus), OpenAI uses your conversations to train its models by default unless you opt out. However, for the commercial OpenAI API and business plans, customer data is never used for training by default.
When does OpenAI train on your data?
- Consumer ChatGPT (Free, Plus, Pro): OpenAI may use your prompts and uploaded files to improve its models unless you manually disable "Improve the model for everyone" in your settings.
- Commercial OpenAI API (Used by Aptien): Data submitted through the API is never used to train or improve models (a default policy since March 2023). OpenAI only retains encrypted logs for up to 30 days strictly for abuse monitoring before permanent deletion.
- Business Plans (ChatGPT Team, Enterprise, Edu): Customer data is excluded from training by default and covered by strict enterprise data privacy agreements.
How does Aptien AI protect your company data?
- Aptien never connects to public consumer ChatGPT tools.
- All AI features in Aptien operate exclusively through commercial APIs (OpenAI API in standard mode, or isolated Microsoft Azure OpenAI in EU Enterprise mode), guaranteeing a strict zero-training policy on all your company documents and employee records.