What is work management?
Work management is about the coordination and execution of tasks work to meet an company’s overall business goals across departments, teams and the enterprise. It is helping mid businesses manage day-to-day routines across an organization.
- Work management is the oversight and supervision of all individual and team tasks and task lists across a company’s operations or púrojects.
- Orchestrates how work gets done across entire organization.
- work management is all about working out the best way to get things done in your business and implementing those steps.
- effectively orchestrate how work gets done across teams, departments, or an entire organization.
- It’s about the techniques and methodology used to achieve better performance through that structure and improved coordination.
- work management is all about working out the best way to get things done in your business and implementing those steps.
Work management transforms and streamlines crucial business processes
- by integrating processes and procedures that help the organization:
- by scheduling work more efficiently
- by sharing essential information and documents
- by utilizing assets, equipment, people and other resources
These practices result in
- improved business agility
- boosted performance and results
- minimized redundancy
- reduced waste
- higher efficiency
Components of a Work Management System
Work management comprises the following business areas:
Task Management
- At the core of any work management discipline is the effort to manage tasks. It’s the essence of any work environment. Without the ability for individuals and teams to execute tasks, the operational backbone of a company can come to a screaching halt.
- orchestrate work across disparate stakeholders and decision makers where human interaction is still required as part of a workflow or process.
- effectively manage task notifications, provide real-time visibility into all activity streams and allow for customizable task lists to be created. Prioritization, efficiency, productivity and lower risk can all be derived.
Project management
- Project management is perhaps the largest component of work management. It involves a project manager who coordinates and assigns work and deadlines and then delivers the results to clients.
- Time management: Employees only have so much time each day to perform their tasks. To keep your projects on schedule, you must allocate tasks evenly among team members. Thus, time management involves dividing and conquering tasks. In doing so, you should respect employees’ work-life balance and not push team members past their work capacity.
- Resource management: Resource management is the creation, maintenance and distribution of all of your company’s resources. Such resources can include tangible items, such as inventory and equipment, or intangible assets, such as patents or copyrights.
- Process management: Process management involves the smart and considered use of resources. Unlike resource management, process management concerns resources only as they’re used for analyzing, measuring and improving business processes.
- Client relationship management: While much of work management concerns internal operations, client relationship management encompasses all communication with current or prospective customers. Most companies use the best customer relationship management (CRM) software for this task.
- Business intelligence: Business intelligence is the use of technology to collect and analyze data, thus resulting in actionable items. In the context of work management, business intelligence can involve implementing big data solutions that help you keep up with your competitors or manage a department’s performance.
Resource Management
- The next component to look at is resource planning.
- different requirements on resource allocation.
- Taking a proactive approach to resource planning ensures that your business has the right resources at the right time.
Work management features
- Resource management, capacity planning, scheduling
- Task management
- Task reminders
- Calendar
- Collaboration
- Project management
- Task execution, Task completion confirmation
- Reporting